Terms and Conditions | Adept EPR AI

What is a Privacy Policy?

A Privacy Policy is a legal document that explains how a company collects, uses, stores, shares, and protects personal data from users or customers. For Adept, it builds trust by being transparent about data practices and ensures compliance with privacy laws like GDPR or CCPA. It typically covers what data is collected, why it’s needed, who it’s shared with, and how users can access or delete their data.

Questions?

If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@adeptpackaging.com

Adept Group LLC
1 E Broad St, Ste 130 - 1246
Bethlehem, PA 18018-5934

1. Introduction

Adept Group LLC (“Adept Packaging,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and share personal information when you access our website, use the AdeptEPR AI tool, or interact with our services.

2. Scope

This policy applies to all users of the Adept Packaging website and the AdeptEPR AI tool, whether used in demo, prototype, or production form. By using our services, you agree to the practices outlined in this policy.

3. Information We Collect

We may collect the following types of personal information:

Information you provide directly: name, email address, job title, company name, feedback or questions submitted via forms or chat interfaces.

Usage data: interactions with the AdeptEPR AI tool, including questions asked, clickstream data, and session logs.

Device and technical information: IP address, browser type, operating system, and usage analytics.

4. How We Use Your Information

We use your personal information to:

Provide and improve the AdeptEPR AI tool and related services.

Communicate with you regarding updates, technical notices, and customer support.

Analyze usage trends and optimize product performance.

Ensure compliance with applicable legal obligations.

Note: The AdeptEPR AI tool is powered by proprietary and third-party language models that only access pre-approved data sources. We do not allow the model to retrieve answers from the open internet.

5. Sharing and Disclosure

We do not sell or rent your personal information. We may share it with:

Service Providers: trusted third parties that assist with hosting, analytics, and support.

Legal Requirements: if required by law, regulation, subpoena, or court order.

Business Transfers: in the event of a merger, acquisition, or asset sale.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and support auditing or dispute resolution.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.

Object to or restrict certain processing activities.

File a complaint with your local data protection authority.

To exercise your rights, contact us at privacy@adeptpackaging.com

8. Cookies and Tracking

We may use cookies and similar technologies to understand how you interact with our services and improve user experience. You can control cookies through your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal data from children.

10. Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure.

11. International Users

If you access our services from outside the United States, please note that your information will be processed and stored in the U.S., where data protection laws may differ from those in your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated via our website or email.